We’re here to help you get the most out of Shopit with our How To Videos, support articles and minimum performance SLAs
We like to go the extra mile.
Whether you are starting a new business, or migrating an existing one from another platform – we are here to help.
Every Shopit account gets free onboarding and migration support, as well as ongoing help and guidance to boost your business growth.
- Free Onboarding Support
- Free Migration Services
- Live Chat via your admin panel
Extremely patient, detailed and helpful
Helpful and informative, thanks
Many thanks for answering my questions truly appreciated. Will go through your features and take it all in
Shopit is provided with incredible functionality and reliability out of the box – more than any competitor platform we have assessed.
As you add API functionality to drive your business harder, we are on hand for any software issues or questions you may have. We can help you hook up custom APIs and integrations so that your business runs as efficiently as a well oiled engine.
Full details of what is covered by our support service including Service Level Agreement standards, and methods of communication can be find in our Shopit documentation.
Being a Google Technology Partner, Shopit benefits from world class hosting support for any resilience or scaling issues.
A range of hosting infrastructure support levels are offered based on the Service Level Agreement turnaround times offered by Google. Our Shopit Maintenance and Support Agreement is available to view online
Contact us with any further questions to ensure your peace of mind.
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