Orders Workflow & Management

Manage all your orders in one place and fine-tune your workflow for increased efficiency.

Define your workflow with customisable views

Every business manages their orders differently. With Shopit you have control over how orders are displayed and handled with our powerful customisable views feature.

Tabbed screens enable you to quickly move between filtered orders. You can even choose which order data you’d like to see per screen.

Order statuses to suit your workflow

Labelling orders with statuses is a crucial part of processing customers orders. With Shopit you can create as many order statuses as you require to suit your workflow. Assign different colours so they stand out and even trigger automatic order email notifications to your customers when an order status is changed.

Record payments and log notes

Each order can have one or multiple payments logged against them, so you know exactly at which state the order is at. You can also add notes to any order so your team can keep on top of problem orders.

Packing note templates to maintain your brand

Shopit provides unlimited packing notes per sales channel so you can be sure that any packing notes or invoices can be sent out with the correct branding and order details.

Fully customisable using HTML and CSS, you can create fantastic templates that are easily printable and which can contain dynamic data.

Track refunds and returns

Refunds and returns is all part of running a retail business. Shopit enables you to attach refunds and returns to existing orders. You can record when an item was returned, why it was returned, the condition it was returned in and the amount refunded, if any.